Contact Us

Find quick answers first, then reach out directly if you still need help with your account, billing, or profile setup.

FAQ

Frequently Asked Questions

What is Underdogs for?

Underdogs helps athletes build and share recruiting profiles with stats, media, academics, and contact details in one place.

Can athletes under 13 create their own account?

No. Under-13 profiles must be set up through an invited parent or legal guardian account.

What changes between ages 13-17 and 18+?

Ages 13-17 need active parent/guardian consent before public publishing. At 18+, that consent is optional.

Can a parent or guardian manage a player profile?

Yes. Parents and legal guardians can be invited with admin access to manage setup, visibility, and profile updates.

Can one manager account handle multiple players?

Yes. A manager can manage multiple player accounts. Sponsored slot capacity depends on plan (Pro: 2, Agency: 5, Team: 10).

Can a player have multiple managers?

No. Each player account supports one manager admin at a time (plus the owner account).

Who should I contact for account or billing help?

Email support@gounderdogtalents.com with your login email and a short issue summary.

Best for account questions, billing, and technical support.

Our team responds to support requests within up to 48 hours.