Last Updated
February 26, 2026
1. Who This Policy Covers
This Privacy Policy explains how Underdogs (Go Underdog Talents) collects, uses, shares, and protects personal information when you use our website, applications, and related services.
This policy is written for users in the United States, including California residents.
2. Who We Are
Underdogs (Go Underdog Talents) provides athlete profile and recruiting portfolio tools.
For privacy questions, contact privacy@gounderdogtalents.com.
For support, contact support@gounderdogtalents.com.
3. Information We Collect
We collect information you provide directly, such as name, email, login credentials, athlete profile details, media uploads, contact preferences, and support messages.
We collect subscription and billing records needed to manage paid plans, invoices, and payment status.
We collect device and usage information such as IP address, browser and device details, pages viewed, feature activity, and security logs.
4. How We Collect Information
We collect information when you create an account, edit profile content, upload media, contact support, or use platform features.
We collect certain information automatically through cookies, local storage, analytics tools, and server logs.
We may collect limited information from service providers that support authentication, payments, email delivery, and platform operations.
5. How We Use Information
We use personal information to create and manage accounts, provide and secure the platform, and deliver requested features.
We use information to process billing, prevent abuse, investigate incidents, improve performance, and communicate service updates.
We use information to comply with legal obligations, enforce our terms, and protect our users and business.
6. When We Share Information
We share information with service providers and processors that help us run the platform, including hosting, authentication, payment, email, and analytics providers.
We may share information when required by law, legal process, or valid government request.
We may share information as part of a merger, acquisition, financing, reorganization, or sale of assets.
We do not share personal information beyond what is needed for these purposes.
7. Payments and Billing
Payment processing is handled through third-party payment providers.
We receive billing and transaction metadata needed for subscriptions, invoicing, and account status.
We do not store full payment card numbers on our own systems.
8. Cookies, Local Storage, and Analytics
We use cookies and similar technologies for security, session management, essential site functionality, and performance analytics.
We use local storage for product experience features such as remembering selected settings in the app.
You can control cookies through browser settings, but some features may not function correctly if essential cookies are disabled.
9. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including legal, security, and operational needs.
Retention periods vary by data type and context, such as active account use, subscription records, and support history.
For account deletion, minimal deletion audit metadata may be retained for up to 12 months and then purged.
10. Security
We maintain administrative, technical, and organizational safeguards designed to protect personal information.
Security measures include access controls, authentication protections, monitoring, and secure transmission practices.
No system is guaranteed to be completely secure, and you should also protect your account credentials.
11. Account Deletion
You can request account deletion from the account configuration area.
In the current deletion flow, account access ends immediately and active subscription cancellation is initiated.
Deletion is intended to be permanent, and deleted content is not expected to be recoverable.
No refund or proration is applied by default in this deletion flow.
12. Children and Teen Privacy
Users under 13 cannot use the platform independently.
If under-13 login or setup is detected, we redirect to a parent or guardian invitation flow.
Only a parent or legal guardian can complete setup and manage access for an under-13 account.
For teen accounts, additional parent or guardian consent controls may apply before profile publishing.
13. U.S. Privacy Rights
Depending on your U.S. state of residence, you may have rights to request access, correction, deletion, and portability of personal information.
You may also have rights related to appeal, limitation of certain processing, and non-discrimination for exercising privacy rights.
To submit a privacy request, contact privacy@gounderdogtalents.com.
We may verify identity before completing requests to protect account security.
14. California Privacy Notice
This section applies to California residents and describes our collection, use, disclosure, and rights under California privacy law.
In the last 12 months, we collected these categories of personal information: identifiers, account data, billing metadata, usage and device data, user-submitted profile content, and support communications.
In the last 12 months, we disclosed these categories to service providers for business purposes: identifiers, account data, billing metadata, usage and device data, user-submitted profile content, and support communications.
Recipient categories include service providers and processors (hosting, authentication, payments, email, analytics), legal and compliance recipients, and business transfer recipients.
We do not sell or share personal information for cross-context behavioral advertising.
California rights may include: know/access, delete, correct, portability, non-discrimination, and use of an authorized agent.
You can submit requests by emailing privacy@gounderdogtalents.com.
We will verify your request and typically respond within 45 days, with lawful extensions when permitted.
15. Browser Signals and Global Privacy Control
Some browsers offer Do Not Track settings, but there is no uniform industry standard for DNT responses.
When required by applicable law, we process legally recognized opt-out preference signals, including Global Privacy Control.
You may still use our direct request methods to exercise privacy rights.
16. International Users
Our services are operated from the United States.
If you access the platform from outside the United States, your information may be processed in the United States and other locations where our service providers operate.
By using the platform, you understand that data protection laws in those locations may differ from laws in your country.
17. Changes to This Policy
We may update this policy to reflect legal, operational, or product changes.
When we update this policy, we will revise the last updated date.
Material changes will be communicated through appropriate channels when required.
18. Contact Us
Privacy requests and privacy questions: privacy@gounderdogtalents.com
General support: support@gounderdogtalents.com
If you are a California resident, you may use these same contacts for California privacy rights requests.